The five processes that make up the E1 cycle are:
- Business process documentation - the first process in the cycle focuses on careful definition and documentation of business processes relevant to the learning intervention . Part of this process is the definition of business goals. Once goals are defined, the success of the learning intervention can be measured against whether those goals have been achieved or not. Business processes are documented using the FlowHow tool.
- Training materials development - once the learning goals are defined, the web-based training materials are developed using the CourseWare- FlowHow and ShowHow tools. In this process we focus on creating content that is carefully targeted at achieving the learning objectives, as well as being easy and fun for learners to use. When users enjoy learning, they retain far more, and enjoy coming back for more!
- Training - in the early stages of the change to an e-learning culture, e-learning material is presented as part of a carefully planned classroom training program. This means users are not intimidated by the new learning medium, and have the support of experienced trainers who can help them with the transition. Later, as e-learning becomes more widespread, getting together in the classroom is still important for networking and relationship building - but now, classroom time is more valuably spent on targeted workshops and feedback sessions.
- Evaluation - There are several levels of evaluation in the E1 methodology: we evaluate what users thought of the e-learning intervention; we also evaluate how well they learnt the materials through online quizzes and the progress-tracking functionality built in to the simulation lessons. On-the-job competencies can also be tested - our Manager Evaluation Tool allows managers to complete online assessments of staff competencies to round off the process.
- Impact - Finally, and most importantly, we evaluate whether the e-learning implementation has had a measurable impact on your organisation. Here we focus on measurables such as how much business processes have improved in terms of quality, efficiency and productivity.